Agent services in China, legal support in China, company registration in China and Hong Kong

Products and delivery from China

Reduce the risk of poor-quality goods from China, the inspection of supplies from the Chinese manufacturer, production and shipment terms, control, work with claims, damages advocacy and compensation advice.

Last and perhaps most difficult step in the goods purchasing from the manufacturers in China is the inspection of products’ quantity and especially quality. Various options of shipped products inspection and control are possible depending on the client’s request. Normally the customer himself describes the standards for product acceptance, considering the specific features of the product and quality requirements, and the task of our company is to comply with these norms strictly.

In practice, judging by the recent cases of shipment from China, 100% low-quality products cases are becoming rare, but the risk of poor-quality goods still exists, especially with the certain group of goods. In order to sustain efficient work with China manufacturers, the check of the delivered products is a mandatory requirement.

One possible type of inspection from China is monitoring the production at the manufacturer’s factory in China, our employees in real time send a report on identified deficiencies of products with the application of digital photos, and the customer can decide whether it is possible to ship goods with the problems that could not be avoided during the production phase.

The quality acceptance notice of goods in this case may not be signed, and shipping delayed up to the correction of the deficiencies (for example packaging) are signed with a description of the identified deficiencies in quality or discrepancies in the quantity. If the customer agrees to ship goods from China with the identified deficiencies, our company takes over the negotiation of a claim for compensation for undelivered or low-quality products.

Products quality Inspection from China includes:

  • control of the production schedule
  • control of the amount of shipped products
  • quality control
  • monitoring the shipping deadlines
  • compliance with standards for product acceptance

Time of production and delivery of products from China is always a sensitive issue for the client. Working on the project we usually take into account all the risks of production delay, predicting various scenarios, or solving a problem with a minimal loss for the client. This part of the work usually dependents on whether there are right business relationships established with the manufacturers in China. The most important factor here is employment of preventive actions before purchasing from China.

Failure to comply with the contract terms and delivery delay from the Chinese manufacturers is a fairly common practice. Explanation here may be conventional (not enough labor, problems with electricity, power or gas, there is no place on the vessel), and quite fantastic (container has been lost in the fog, the typhoon broke the mold, etc.), so without continuous control on production and delivery process, difficult situations where the container is produced and shipped within six months instead of the promised 20 days may occur.

If you have any problems with the quantity, quality, and production or delivery time from China, we commit ourselves to work with claims, in which our company defends the interests of our client insisting on compensation for losses from Chinese manufacturers. Surely, it is best to avoid this problem, but there might be some unforeseen situations in the goods supply from local Chinese manufacturers (for example-raw materials, technical and personnel problems).

Products supply from China – an important part of our cooperation with the client is building of an understanding of the real situation between the manufacturer and joint development, and working out the acceptable ways of solving problems by both sides.

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